Return Policy

If for any reason you do not like the item you have bought, you may return it for an even exchange or a store credit, within ten business days, we will ship you the new item as soon as we receive the one you have shipped back to us. we will charge the difference if any, to the same account used originally. Please send the items for exchange with a note, describing the item code of the item you want in exchange, your address, phone number and email address. You may use any carrier, you prefer, to send the Jewelry back to us, please maintain all details of your shipment. The address to return the jewelry back to us is the same that is on the invoice you receive, or you may access it here If you are undecided about what you want to exchange it with, you may request us, in a note to maintain a store credit in your account. When you place the order in the future, just send us an email with your order number so we can adjust the store credit against that order.

Please note that we require the customers to pay for the return shipping, from our side, when they demand an exchange, within the specified time limit of ten business days.

Sorry, we cannot issue full refunds on your credit card accounts, without charging a 15% restocking fee. If you require a refund on your credit card, we will issue it after deducting the restocking fee and the shipping charges. If you wish to know the reasons, why we do this, please read further, the reasons are given below.

Reasons for why we cannot issue a refund on your credit cards: When we charge your cards and ship you the jewelry, we are charged a commission by the credit card processors, if we give you a credit on your cards we are again charged a commission, plus the handling and restocking the products back to inventory, all amount to about 15% extra expense which is also called a restocking fee. We do not want our customers to pay a restocking fee, and at the same time do not wish to absorb the loss of 15% without making a sale, we could compensate for the losses by increasing our sale prices, but we do not wish to put the burden for paying higher prices on all our customers as most of our customers, only require an exchange, so we offer an even exchange or store credit for which, there is no extra charge, accept for the shipping charge. Please note that due to health concerns, Nose pins are the only items for which we do not allow exchanges or refunds.